Terms & Conditions

GIFT CERTIFICATES: Gift Certificates can be transferred to someone else and carry no expiry date. Gift Certificates are non-refundable and cannot be redeemed or exchanged for cash, cheque or credit card. Gift Certificates cannot be redeemed through a travel agency. If the ticket price you wish to purchase is less than the vallue of the Gift Certificate, a credit balance will remain on the Gift Certificate until it is decreased to zero.

TOURS INCLUDE: Included in your tour package are motorcoach transportation, hotel accommodation with tax, luggage handling, professional motorcoach driver, professional tour director (where applicable), any listed attraction admissions, and meals where specified in the tour itinerary.

TOURS DO NOT INCLUDE: Meals unless otherwise stated, gratuities to waiters, customary end of trip gratuities to tour director and driver, Goods and Services tax (when applicable).

RESERVATIONS: We recommend early booking in order to avoid disappointment, as many tours are filled well in advance of the departure date. Feel free to contact us directly at our Kamloops, Kelowna or Penticton offices, or call us on our toll free number atf 1-877-786-3860, or call your local travel agent.

DEPOSIT & PAYMENTS: A deposit is required within four days of booking. Full payment is required 30 days before departure, with some tours requiring payment 45 days before departure.

PAYMENT METHOD: Sun Fun Tours is pleased to accept VISA and MASTERCARD for your convenience, in addition to cash, cheque or money order.

TOUR PRICES: Fares are quoted in Canadian Funds. We reserve the right to modify tour fares in the event of changes in our tour costs due to uncertainties of inflation and foreign exchange.

ACCOMMODATION: The hotels mentioned are confirmed at the time of printing of the brochures, but could change due to causes beyond our control. In the event that this should happen, passengers will be notified.

SPECIAL ROOMING REQUESTS: Please ensure requests for adjacent, lower floor rooms or any other special request are made at the time you book your tour. We will try our best to accommodate you, however, requests cannot be guaranteed.

LUGGAGE LIMIT: One large suitcase and 1 carry-on bag per person.

LUGGAGE LIABILITY: Luggage insurance is not included in your fare. Neither Sun Fun Tours or the motorcoach company assume responsibility for lost or damaged luggage or its contents.

CANCELLATIONS:
Cancellations between the time of booking and 31 days prior to departure: Your payment less a $25 administration fee per person will be reimbursed.
Cancellations between 30 days and 8 business days before departure: 50% of the tour fare will be reimbursed per person.
Cancellations between 7 business days and date of departure: No refund
*Our cancellation policy is specific to each tour and the above is meant as a general overview.

MEDICAL INSURANCE: Excess medical insurance is NOT INCLUDED in fares for tours entering the United States. This insurance is considered mandatory. DO NOT TRAVEL TO THE UNITED STATES WITHOUT IT. Medical insurance is available at our offices.

PREMIUMS: Our insurance package is underwritten by TIC Travel Insurance Coordinators. The Comprehensive Plan includes medical, baggage, trip cancellation, interruption and delay, among other benefits. Premiums are depenant on your tour fare and there  are no age retrictions. Please refer to the tour you are interested in takng for premium amounts, or contact our office. Premiums are subject to change at the Insurance Company’s  discretion, without any notice, until the premium has been paid.
Please read the policy carefully to ensure that it meets your needs, especially concerning pre-existing conditions.

SMOKING: On all tours is prohibited, however rest stops are frequent.

SEAT ROTATION: On coaches is mandatory.

DOCUMENTATION: All Canadian citizens travelling to the United States are required to carry a Valid passport or the Enhanced Driver’s licence or the Enhanced BC ID. Non-Canadian citizens, please contact the nearest immigration office to find out the required documentation for entry into the United States. Passengers without valid documents may be detained by Customs Officers and therefore miss the tour. Please ensure you have the proper identification before leaving the country.

SMUGGLING: Any individual who is detained at customs for smuggling goods into Canada, will not be allowed back on the Coach, and will be responsible for finding their own transportation home at their own expense.

TRAVELING SINGLE: When a tour is full, singles are requested to sit with other singles on board the coach, so that traveling companions may sit together.

SPECIAL NEEDS: Any traveler with special needs or requiring special assistance is welcome on our tours, however we ask that this be brought to our attention at the time of booking. A qualified companion must accompany any passenger requiring special assistance for the duration of the tour.

RESPONSIBILITY: Neither Sun Fun Tours (1978) Ltd. nor any of its agents or representatives shall be held responsible or be liable directly or indirectly for any delay, injury, loss or damage to any person or property, occasioned by the neglect or default of any person or company providing transportation, accommodation or any other service in connection with these tours. The right is reserved to withdraw all or part of any tour should conditions warrant and make such alterations in the itinerary as may be found necessary for the convenience and proper operation of any tour without penalty.